Privacy Policy

Information We Collect

We may require Users who register for or purchase from the Website (the "Service") to provide contact information, which may include name, mailing address, phone number, email address, cookies, IP logs, billing details, credit card information, and other data ("Personal Information"). We may also collect other information about your use of the Website. From time to time, we may request additional Personal Information. You can opt out by not providing the requested information, though doing so may limit your ability to use the Service.

You may update or remove Personal Information at any time by logging into your account. Archival copies may persist, and we are not liable for issues arising from edits. We use collected information to provide and maintain the Website, deliver the Service, and communicate with you about Exchange Royale or partner offerings such as promotions and events. Your information may also be used for newsletters or other correspondence if you provide an email address.

We do not distribute your email address or Personal Information to third parties except as necessary to complete transactions, comply with legal processes, or for other business purposes we deem reasonable. We may email updates about the Website or send newsletters. You may unsubscribe using the link in promotional emails or by contacting us. Opt-out requests are not effective until processed; please confirm removal by checking your account.

Except as stated at the time information is requested, or as described in this Privacy Policy or our Terms of Service, we do not disclose financial information to third parties. Financial data is used solely to provide the Service. We may use a third-party intermediary for payment processing and share necessary information with them. Exchange Royale does not intend to collect Personal Information from persons under 14 years old. If you are under 14, do not use the Website.

Third-Party Websites

The Website may contain links to other sites. We are not responsible for the privacy practices or content of those sites. Review their policies to understand how your information is handled. When you access a linked site, you may disclose personal information and should keep it private.

Correcting, Updating, or Removing Information

You may update your information by editing your user record on the Website. To delete your account or personal data, email support@exchangeroyale.com with the subject line "Delete my account" or "Delete my data." Requests are reviewed and fulfilled within 10 business days. All associated data (including profile details and generated materials) will be permanently removed. To delete specific data only, include details in your email.

Cookies

When you view the Website, we may store information on your device as cookies. Cookies enable shopping cart sessions and allow you to purchase products online. Most browsers accept cookies automatically, but you can adjust your settings to prevent this. Refusing cookies may affect your ability to use the Service.

Security

Data transmitted over open networks (such as the Internet or email) may be accessible to others. We cannot guarantee the confidentiality of communications or materials transmitted over such networks. When sharing personal information via open networks, remember it may be collected and used without your consent. Even if sender and recipient are in the same country, data may be transmitted to other jurisdictions that offer less data protection.

Your data may be lost in transit or accessed by unauthorized parties. We are not liable for losses related to the security of your Personal Information during transfer via the Internet. If you require heightened security, please use alternative communication methods.

Additional Information

This Privacy Policy is part of our Terms of Service, and your use of the Website is governed by those Terms. Questions about this Policy or the Website's practices should be directed to Exchange Royale's Administrator at support@exchangeroyale.com.

Updates to this Privacy Policy

If we make material changes to this Privacy Policy, we will post a notice on the Website. In some cases, we may also send an email notification. Please review this page periodically for updates. If you have any questions about this Privacy Policy, contact us at support@exchangeroyale.com.